Frequently Asked Questions
Maintenance
We perform standard cleaning and maintenance in order to make sure your apartment look amazing come move in day.
You may submit a work order through our online resident portal for swift service.
We complete work order requests in the order they are received.
No, you may provide us with permission to enter your apartment while you are not home through our resident portal.
We have an emergency lockout number that you may call.
Any alterations that you make may be deducted from your deposit at the end of your tenancy to turn the apartment back to how it was originally
when you moved in.
Amenities
We have a seasonal pool, a playground, and an expansive courtyard with multiple pet stations.
Please visit our Amenities page for more details.
We supply a washer and dryer in each 2 bedroom apartment.
Yes, we are pet friendly
Our pet deposit is $400.00 and the pet rent is $35/month |
Yes, located in our rental criteria at the beginning of our application and the pet policy on the Amenities page.
A Refrigerator, Range, Microwave, Dishwasher, Garbage Disposal, Washer, and Dryer are all standard.
Yes, one leased apartment per company.
Yes, we will hold it.
There are no fees. Quiet hours are from 10 PM- 7 AM.
Administration
Fairly accessible.
Please apply online at www.liveatchaletapts.com on the applicant portal.
We require a $400 deposit and 1st month's rent
Don’t be afraid to ask questions! We want you to be an informed buyer so that you are satisfied with your apartment!
You may pay online or in person with check, money order, or cashier's check.
Pay rent online through our resident portal or app.
There are pet fees and utilities.
Yes, we have a requirement of $100,000 in personal liability.
Internet through Comcast Xfinity
You set up electricity through the Springfield Utility Board (S.U.B).
We provide a basic internet plan through Comcast Xfinity, you may upgrade your plan and all you need to pay is the difference.
Yes, call the office to confirm.
Guests are allowed for up to 3 consecutive days.
You need to pay another security deposit.
Yes, through the office.
The standard Oregon termination fee of 1.5 times the monthly stated rental amount
Location
Yes, Gateway Station is .1 mile away.
The Gateway Mall
Springfield Public Schools
Alton Baker Dog Park is 2.5 miles away
Yes! Eugene and Springfield are some of the most bike-friendly cities in the U.S.
The Gateway Mall.
Starbucks is .3 miles away
We are located at 2555 Gateway Street on the corner of Harlow and Gateway Street across from Buffalo Wild Wings.
Please visit our Maps page for precise directions.
Didn't find an answer?
Our team is always ready to answer your questions.